Local Citations
Build on the fundamentals of local citations, exploring what forms exist how to build these to improve your local search rankings.
Local citations are mentions of our business, usually in the form of the name, address, and phone (NAP), on sites other than our own. These sites can be online business directories, blogs, websites, or social platforms. Sometimes, the complete NAP may not be displayed. If only the business name appears, that’s also a citation. Sometimes, our website may also appear in the mention alongside the name, address and phone (NAP+W), but it’s not a necessity. A link to our website can give us additional SEO benefits.
According to Moz, citations add 10.82% to the Local Pack ranking signals. Other than being an important ranking factor, citations put our brand in front of more people. Those who are searching for businesses in directories instead of Google, for instance, should also be able to find our business. Make sure that the NAP is consistent for all the citations that we build.
Citations can be of two types: structured citations and unstructured citations.
Structured citations
Structured citations are citations of our business on websites that are specifically designed to display a directory of local businesses. These websites are typically online business directories and social platforms. Our business information appears in a structured format in the form of NAP or NAP-W.
Here’s what a structured citation looks like:
Some online directories are industry-specific while others are more generic. Building citations on authoritative industry-specific directories can help pass more value to our business. For generic online directories, take the time to choose the correct category for our business.
Here are some places we can build structured citations for our business:
Data Aggregators, such as Express Update and Factual.
Industry-specific directories. We can find these by searching
[industry] directory
in Google. TripAdvisor.com, for example, is a popular directory and review site for hotels and other hospitality-related services.Social platforms, such as Facebook.
Unstructured citations
Unstructured citations are mentions of our business data on websites other than the ones specifically designed for displaying business listings. These types of citations can appear on online newspapers, local blogs, or any other website that’s not a directory. Unstructured citations display our complete or partial business information, and it is typically not grouped together in a structured format, as was the case with structured citations.
Though unstructured citations are less formal as compared to structured citations, it’s still very valuable to our site’s local SEO. Mentions of our business on authority sources help build trust in the eyes of search engines and users. At the same time, if the citation also includes a link to our website, it gives us the added advantage of an inbound link.
Acquire unstructured citations from authoritative, relevant websites to help build brand awareness and brand trust in the audience. For example, if we run a business of dog grooming, a citation from a local blog on pet services would be more valuable to our business than a mention in a gardening blog.
To find local blogs in our niche, we can type a query similar to the following in Google:
[Location] [industry] blog
How to submit citations
Manual submission
We can find citation sources and submit citations manually. Go to each citation source and search for our business name. Many aggregator sites pull listings from other sources, which makes it possible that our business may already be on a site even if we didn’t add it ourselves.
If our business is already listed in the directory, check to see if all the information is correct. If the information is not correct or up-to-date, there’s typically an option to claim the listing. Once we claim the business as our own, we’ll be allowed to make changes to the data or add more information. Make sure the data is the same as that we have added to Google My Business and other directors. If a listing doesn’t exist, add a new one.
Automated submission
Manually submitting citations to a bunch of websites can be a monotonous task. There are tools available to automate the process. Yext and BrightLocal are some of the popular companies that offer tools to submit and manage our listings across the most important directories. We can use the tool to check if our business listing exists in these directories and if the information on the listing is correct. Using these tools, we can build and maintain citations from a single hub.
How should we address duplicate listings?
Test your knowledge
Choose the best answer for each of the following questions.
Which tools can automate the process of submitting and managing citations for our business?
Google Analytics and Google Ads
Facebook Business Manager and X Ads
Yext and BrightLocal
Adobe Creative Cloud and Microsoft Office
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