It's Not About You

Communication happens between yourself and others. However, how you communicate as a manager should never be about you. It should be about them. When you’re writing that email or having a conversation, try to picture what you are delivering from the viewpoint of the person receiving it. Reread that email before you send it and pretend you’re reading it for the first time. Does it make sense? Is the tone right? Is it better placed as a face-to-face conversation?

Make your conversations two-way